About the Role & Sponsorship Details
Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
What you will be doing:
Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Follow departmental policies, procedures and service standards
Liaise with Assistant Director of F&B & Executive Chef to ensure we are achieving our VOG, LQA, and Budget
Participate in the creation, implementation and follow up on action plans related to EES feedback
Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure that each outlet’s vision and goals are achieved
Effectively communicates the offering for all food and beverage outlets within the hotel
Assists in the development of menu packages to drive outlet business
Active participation in department head and F&B and Kitchen departmental meetings, team building efforts and other activities
Ensure that VIP profile and requests are distributed to the F&B & Kitchen operations team
Ensure all allergy and special dietary requests are communicated to the F&B & Kitchen operations team
Prepare weekly, monthly, quarterly and annual reports as required
Providing administrative support to the F&B & Kitchen teams.
Monitoring and maintaining payroll, vacation and statutory holiday records for the F&B & Kitchen department.
Manage employee files and make sure all appropriate paperwork is completed
Attending meetings as minute-taker
Posting and updating all information in departments and on communication board, and maintaining these spaces
Further developing and maintaining a constructive, harmonious and communicative working relationship between departments
Coordinate menu design and marketing efforts of printing and distribution in a timely manner
Follow all safety and sanitation policies
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Other duties as assigned
Qualifications
Your experience and skills include:
Knowledge of the duties of all Front Office and Guest Services areas
Knowledge of F&B operations required
Proficiency in Opera PMS required
Proficiency in Opera Sales & Catering an asset
Hospitality diploma/degree is an asset
Current First Aid certification an asset
Completion of Train the Trainer, Interaction Management an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work independently as well as cohesively with fellow colleagues as part of a team with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,
Annual salary of $57,000 - $60,000/year
Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com
Want to learn more about this opportunity? View the complete job description by clicking this link: F&B Executive Assistant JD